Frequently Asked Questions (FAQs) – Big Eye Lifestyle
1. What types of innerwear does Big Eye offer?
We offer men's briefs, trunks, vests, and boxer briefs (coming soon). Explore our collection: All Products.
2. How do I know my correct size?
Use a measuring tape and compare your size with our chart. Visit the Size Guide for more.
3. Do you offer returns or exchanges?
Returns are only accepted for defective or wrong items, or size issues for first-time users. See full policy: Return & Exchange.
4. How can I cancel an order?
Orders can be cancelled before dispatch by emailing care@bigeyelifestyle.com or WhatsApp: +91-9433644866. More info: Cancellation Policy.
5. When will my order be shipped and delivered?
- Dispatched in 24–48 working hours
- Delivery within 3–7 business days
- Free shipping above ₹499
- Flat ₹60 shipping below ₹499
6. How can I contact Big Eye for support?
- Email: care@bigeyelifestyle.com
- WhatsApp: +91-9433644866
7. What happens if my package is lost or damaged?
Contact us immediately. We'll work with the courier company to resolve it. See Terms & Conditions.
8. Are Big Eye products made in India?
Yes, all products are proudly made in India.
9. Do you offer discounts or sales?
Yes! Browse our latest deals and sales in the Store Collection.
10. Is it safe to shop on BigEyeLifestyle.com?
Yes, your data is protected with secure SSL encryption and verified payment gateways. Learn more in our Privacy Policy.